Shipping policy

Shipping Policy

Last Updated: October 19, 2025

Thank you for shopping with Marloe. We aim to make every delivery simple, reliable, and transparent. Below you’ll find all the key details about how we process and ship your order.

Order Processing

Once your payment has been confirmed, orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping Method & Rates

We offer Standard Secured Shipping on all orders.

  • Shipping Fee: $0

  • Estimated Delivery Time: 5–10 business days

Please note that delivery times are estimates and may vary due to factors such as carrier delays, customs inspections, or severe weather.

Tracking Your Order

As soon as your order ships, you’ll receive a confirmation email with a tracking number so you can monitor its progress in real time.

Lost, Damaged, or Delayed Orders

If your order is lost, arrives damaged, or delayed beyond the expected delivery window, please contact us at support@marloe.co within 5 business days of the anticipated delivery date.
We’ll work directly with the carrier to resolve the issue as quickly as possible.

Order Changes & Cancellations

If you wish to modify or cancel your order, please contact us within 24 hours of placing it.
Once an order has been shipped, we’re unable to make changes or issue cancellations.

Contact Us

For any questions regarding shipping, delivery, or tracking, please reach out to our team at:

📧 support@marloe.co
🌐 www.marloe.co

Thank you for choosing Marloe. We’re excited to deliver your new pair soon.