Privacy policy
Privacy Policy
Last Updated: October 19, 2025
This Privacy Policy explains how Marloe (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from marloe.co (the “Site”) or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue using the Site immediately.
1. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The revised version will always be posted on this page with an updated “Last Updated” date.
2. Information We Collect
The type of information we collect depends on how you interact with Marloe.
Information You Provide Directly
When you use our Services, you may share the following:
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Contact information – name, email address, phone number, and shipping/billing address.
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Order details – purchase history, payment confirmation, delivery information.
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Account details – login credentials, security information (if you create an account).
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Customer support – messages or information you provide when contacting our support team.
Automatically Collected Information
When you visit our Site, we automatically collect certain information through cookies and similar technologies (“Cookies”), including:
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Device type, browser, IP address, and network information.
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How you interact with our Site (pages viewed, time spent, cart activity, etc.).
You can manage or disable cookies through your browser settings, but some site features may not function properly without them.
Information from Third Parties
We may also receive information about you from:
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Service providers, such as Shopify (our e-commerce platform) and payment processors.
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Marketing partners, who help us deliver personalized ads and communications.
3. How We Use Your Information
We use your personal information to:
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Process and fulfill orders, including shipping, returns, and customer support.
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Manage your account and maintain our relationship with you.
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Improve and personalize your experience on our Site.
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Send marketing communications (when you have opted in).
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Detect and prevent fraud or security threats.
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Comply with legal obligations and enforce our terms of service.
4. How We Share Your Information
We may share your personal information with:
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Service providers who help operate our business (e.g., payment processors, couriers, data analytics).
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Business partners, such as Shopify and Meta, to provide targeted advertising or analytics.
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Affiliates and trusted partners within our corporate group.
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Legal authorities, if required by law or to protect our rights.
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In connection with a business transaction, such as a merger or sale of assets.
We do not sell your personal information.
5. Cookies and Tracking
We use cookies and similar technologies to operate our Site, understand user behavior, and deliver personalized experiences.
You can learn more about how Shopify uses cookies here: Shopify Cookie Policy.
6. Data Retention and Security
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.
While we take reasonable precautions to protect your data, no system is completely secure. We recommend using strong passwords and avoiding the use of public networks when accessing your account.
7. Your Rights and Choices
Depending on your location, you may have the right to:
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Access the personal information we hold about you.
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Request deletion or correction of your information.
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Withdraw consent for marketing communications.
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Request a copy or transfer of your data (data portability).
To exercise these rights, contact us at support@marloe.co.
You can also unsubscribe from marketing emails by clicking “Unsubscribe” at the bottom of any promotional email.
8. International Data Transfers
We may transfer your information outside of your country (including to the United States) for storage or processing. Where applicable, we rely on standard contractual clauses or equivalent safeguards to ensure your data remains protected.
9. Children’s Privacy
Our Services are not directed toward children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: